Yesware tells you who opened. Easy Reply asks them to answer.
An open is not a reply. Yesware is built to show you the open and to send the next touch. Easy Reply is built for the email where you need a choice, not another bump.
What Yesware is
Yesware is a sales engagement tool for Gmail, as a Chrome extension, and for Outlook. Their public feature pages describe email and attachment tracking, templates, multi-channel campaigns (automated email, call reminders, LinkedIn touches), a meeting scheduler, reporting, and Salesforce sync on higher plans. The job they describe is knowing who engaged, and running the next step from the inbox.
What Easy Reply is
Easy Reply does not tell you that someone opened the email. It puts two to four answers on the message. They click one. The answer comes back on the thread. If you need a sequence, a scheduler, or open tracking, this is the wrong product.
Side by side
The question it answers
Easy Reply. Which choice did they make?
Yesware. Did they open, click a link, or view an attachment, and what is the next touch?
Where you work
Easy Reply. Gmail, via the Chrome extension.
Yesware. Gmail via a Chrome extension, and Outlook.
What the recipient does
Easy Reply. Clicks an answer. No install on their side.
Yesware. Reads, clicks, or replies in their own words. Their feature pages do not present in-email answer buttons.
Campaigns
Easy Reply. None. You send the email yourself.
Yesware. Multi-step campaigns, with people removed when they reply or book.
When to use Yesware
Use Yesware when the work is the sequence: tracking, templates, follow-up steps, and a meeting link, from Gmail or Outlook. Easy Reply will not run that.
When to use Easy Reply
Use Easy Reply on the specific email where silence is expensive and a paragraph is too much to ask. The two tools can sit next to each other. They do not do the same job.
FAQ
Does Yesware have one-click answer buttons?
Not on the feature pages they publish. Those pages describe tracking, templates, campaigns, scheduling, and CRM sync. Product pages change. This comparison is about the product they describe now.
Can I use Yesware and Easy Reply together?
Yes. Yesware can show you who opened and can send the next step in a campaign. Easy Reply can go on the one email where you need a yes, a no, or a not now.
Will Easy Reply tell me if they opened it?
No. You find out when they click an answer. An open with no click stays invisible, which is the trade for not adding a tracking pixel.
Free for 50 sends a month. The other person does not install anything.