Meeting no-show follow-up
Account executives and recruiters
Send it the same day, while the empty slot is obvious. Do not recap the pitch they did not hear, and do not ask them to apologize. Ask whether the meeting is still a meeting.
Subject. Missed you on the call
Hi — I was on our call and did not see you join.
No explanation needed. I only need to know whether to put it back on the calendar or let it go.
Want to pick this back up?
- Send new times
- Something came up
- Not anymore
In Gmail these are buttons. The recipient clicks one. The answer comes back to the thread. They do not install anything.
Before you send. Name the day if you have had more than one meeting with them. Leave out the product recap.
Why this gets more replies
A no-show email that asks for an apology gets ignored. The apology is a paragraph, and they already feel behind. Asking whether the meeting is still real gives you a next step, including the step where you stop.
FAQ
How soon is too soon?
Within the hour is fine. The next morning still reads as that meeting. Two days later it reads as a bump, and you should send the no-reply follow-up instead.
What if they miss the second one?
Do not send a third version of this note. Send the breakup email, with a button that says stop.
Free for 50 sends a month. The other person does not install anything.